Refund policy
Please note that the products offered on our platform are digital files, and no physical items will be shipped.
Nature of Digital Products
- All our products are digital files, and upon purchase, you gain access to download these files.
- These digital files are intended for electronic use, and no physical copies will be provided.
Non-refundable Digital Downloads
- Given the nature of digital products, all digital downloads are non-refundable.
- Once a purchase is completed and the digital files are downloaded, we cannot offer refunds.
Understanding Non-refundable Policy
- When you make a purchase, you acknowledge and agree that digital products are instantly delivered, and the value of the product is received upon download.
- The non-refundable policy is in place to account for the immediate access and use of the digital files.
Quality Assurance
- We strive to provide accurate descriptions and previews for all our digital products to help you make informed decisions before purchasing.
- If you have any questions or concerns about a product, please contact us prior to making a purchase.
Contact Us
- If you encounter any issues with your digital download or have questions about our refund policy, feel free to reach out to our customer support team(artwithframeshop@gmail.com)
Thank you for your understanding and cooperation.